Commonly Asked Questions
HARP specializes in multifamily concierge services. Additional services include package concierge services, pool attendant staffing, and resident event planning to enhance the living experience in multifamily communities. Our goal is to provide exceptional service that supports property managers and residents alike.
Our multifamily concierge service is designed to provide high end assistance and management support within apartment communities. From helping with resident needs, organizing events, managing packages, or ensuring common areas are well maintained, we make sure your property runs smoothly and residents feel taken care of.
Our team handles everything from concept creation to execution, ensuring your community events are well organized and enjoyable for residents. We work with trusted vendors, manage logistics, and promote the event to residents, ensuring a seamless experience for everyone.
A package concierge manages all resident deliveries, ensuring packages are received, securely stored, and delivered promptly. We notify residents of arrivals and assist with pickups or arranging deliveries to their doors.
Yes, HARP provides trained pool attendants to ensure your community pool is an enjoyable space for residents. Our attendants monitor the pool area, enforce rules, maintain cleanliness, and assist residents with any poolside needs.
To request services, you may contact us through the website or call us directly at our provided contact number. We’ll work with you to create a custom service plan based on your property’s specific needs.
Yes, we cater to a wide range of multifamily properties, including luxury high-rises, mid-rises, and garden-style apartment communities. Our services are tailored to meet the unique demands of each property type.
HARP is committed to delivering the highest standards of service. We employ skilled professionals, provide ongoing training, and maintain open communication with property managers to ensure we exceed expectations. Our team is always available to address concerns and ensure our services are aligned with your community's needs.
We understand that emergencies happen. Our team is available to assist with urgent requests, ensuring that your property’s needs are met in a timely and efficient manner. Simply contact us through our emergency line for immediate assistance.
HARP is based in Houston, Texas, and we proudly serve the greater Houston area and surrounding communities. If you’re unsure if we cover your location, feel free to reach out to us directly.